New Client Start Page

Help us to help you, your pet and your budget by taking time to read this material.

We will take whatever time we need to help you understand what we are doing, but any background you gain on your own helps us to help you and your loved ones in less time (and cost). If we do not need to teach you the basics, we can focus more on the case itself so TAKE THE TIME NOW, please.

Most people find it easiest to use our new Easy Step-By-Step Guide For New Clients

but if you prefer the quick direct method – here are the steps and links:

Basic Steps To Becoming a Client

1 Read through the Consultation Guide.
2. Fill out the online registration form
3. Complete the super secure online authorization 
4. OR or download, print and fax it to 305-653-7244.

If you are unsure of the service you require, please look at Our Mission Page, Our Modalities Page, and the Homeopathic Tutorial to get a better idea of the many services we provide.

Why We Ask You To Come Here FIRST

Rather than spending 20-30 minutes with every new, prospective client on the phone, this material allows us to emphasize helping our current patients rather than repeating the same information over and over many times a day every day. If you have further questions, after reading through this material, we will be pleased to answer them.

Another plus is, once we start your case, you already should have an understanding of the process, and that will help (especially clients seeking homeopathic therapy) save time. Since we charge for the time, we spend on the case, the less time we need to use explaining the basics, the more time we can spend on the actual case.

We strongly advise EVERY prospective client to read the Consultation Guide, as this explains our office procedures and our fees.

If, like many visitors, you are interested in Homeopathic treatment (or unsure of the best treatments for your case), PLEASE read through the Homeopathic Primer and look at the Homeopathy Tutorial area. This material is designed give you a much deeper insight into homeopathic therapy in a few minutes. It contains a realistic example case and additional tools to show you how we apply homeopathic principles to our cases.

We will take whatever time we need to help you understand what we are doing, but any background you gain on your own helps us to help you and your loved ones in less time (and cost). If we do not need to teach you the basics, we can focus more on the case itself so TAKE THE TIME NOW, please.

To explore the different holistic tools (modalities) we have available to help your case, please look at the overview in the menu Our Services -> Holistic Medicine Overview or Click Here

Once you are comfortable that this is the direction you wish to pursue in seeking improved health for your pet or family, follow these 2 important and REQUIRED steps to send your information and permission form to us so we can set up your file and get your appointment scheduled.

Until we have both completed items, we CANNOT set up your file or proceed.

Step 1– Fill out the online information form with your basic information for our file creation (please click here or use the link below) so we have your information in our system.

Step 2 -: After successfully submitting the online information form, you should end up at the Adobe EchoSign authorization page. Fill this out with your payment information, email, and digitally sign it in both places. Once you complete this, you will receive an email from Adobe Document Cloud eSign Services with a link that allows you to confirm your identity. Since you must verify your email address, your data security is NEVER at risk. If this is still a concern, you should still fill in the form and provide only the last four digits of your card. Karen will get the full card on the phone with you,

Follow those instructions to approve the secure form and it will become available to our office

During this process, you will also receive an email confirmation that your information has been sent to our system and Karen Bernstein (office@naturalholistic.com) will be in touch ASAP to get you an appointment.

Depending on the urgency of the situation we often can arrange an appointment within the week, and in critical situations, we will always try to rearrange things to make room. We have a great group of clients that are willing to rearrange their non-emergency follow-ups should the need arise They know they might need the same courtesy one day. Please note we often choose to work many weekends and holidays to make things more convenient for both work and traffic-wise.

A Map To Our Practice


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Our Map

Steps to Becoming a Client.

1, READ this page.

2. Read Our Office Consultation Guide

3. If you are interested in Homeopathic treatment (or unsure of the best treatments for your case), PLEASE read through the Homeopathic Primer and look at the Homeopathy Tutorial area.

4. Fill in and submit the simple questionnaire that sends us you basic information. Please fill in the referred by field if you were sent here by another client or veterinarian.

5. Fill in and submit (or fax or mail) the secure Adobe Echosign Authorization Form. Remember to electronically sign it in both places AND confirm when you receive the Adobe Confirmation email so it is sent to us securely.

There are many other areas that can help you decide if this is the path for you. We have pages that:

A Word About Fees

In the current economic environment, unfortunately, it often has to come down to the costs. This is the sad reality in almost all our lives and we strive to give you the best value we can while making sure that we do the best job we can.

Our fees are based on for the Dr.’s time on the case (currently at $180 an hour). This includes e-mail, fax, phone, case file review etc. If there are additional products or lab work, this is, of course, additional.

These have been our rates for almost 12 years and we are trying to keep them stable in the face of increased costs for everything else but will MAY NEED to increase them later in 2018 – early 2019 to maintain our practice.

One important way to help reduce costs is to read the preliminary material in Consultation Guide and Our Homeopathic Primer (for homeopathic clients). This helps us having to spend extra time explaining things that are already presented in these documents.

For more about our fees please click here.

Click here to see the types of cases we often treat.

Click here to see the tools (modalities) we currently use – always evolving

Click here to see more about  Dr. Bernstein and his biography and training. It also has a personal note section discussing his move to a holistic practice after 20 years in conventional surgical practice

REMEMBER!

YOU MUST Read the Consultation Guide AND Submit the online registration form AND complete the AUTHORIZATION to become a client!